Effective Date: July 27, 2026

At New Light Florist, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website or placing an order with us.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

• Full Name
• Email Address
• Mobile Number
• Billing & Delivery Address
• Recipient Details
• Payment Information (processed securely through third-party payment gateways)
• Order History
• IP Address and Browser Information (for website analytics and security)

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.
• Communicate order confirmations and delivery updates.
• Respond to customer support requests.
• Improve our products, services, and website experience.
• Prevent fraud and maintain website security.
• Comply with applicable legal obligations.

3. Payment Security

We do not store your complete debit card, credit card, UPI, or banking details on our servers. Payments are securely processed through trusted third-party payment gateway providers.

4. Cookies

Our website may use cookies and similar technologies to:

• Improve website performance.
• Remember your preferences.
• Analyze website traffic.
• Enhance your shopping experience.

You can disable cookies through your browser settings, although some website features may not function properly.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may only be shared with trusted third parties when necessary, including:

• Delivery partners
• Payment gateway providers
• Website hosting or technical service providers
• Government or legal authorities when required by law

6. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage users to review their respective privacy policies.

8. Your Rights

You may request to:

• Access your personal information.
• Correct inaccurate information.
• Update your details.
• Request deletion of your personal data where legally permitted.

To make such a request, please contact us using the details below.

9. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:

New Light Florist
Category: Florist / Flower Shop
Address: Shop No. 3, HIG-8, Shankar Nagar Road, Beside Turning Point, Sector 1, Shankar Nagar, Raipur, Chhattisgarh – 492001
Phone: +91 89596 94000