Effective Date: July 27, 2026

Welcome to New Light Florist. By accessing or using our website and placing an order, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By using our website, placing an order, or accessing any of our services, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

2. Products & Services

New Light Florist offers flowers, bouquets, cakes, gifts, floral arrangements, and related products. All products are subject to availability.

Due to the seasonal nature of flowers, the final product may vary slightly in color, flower type, wrapping, or arrangement while maintaining the overall design and quality.

3. Pricing

• All prices displayed on the website are in Indian Rupees (INR).

• Prices are subject to change without prior notice.

• Applicable taxes and delivery charges, if any, will be displayed during checkout.

4. Orders

• Orders are confirmed only after successful payment or order confirmation (where applicable).

• We reserve the right to accept, reject, or cancel any order due to product unavailability, pricing errors, suspected fraud, or other valid reasons.

• If an order is cancelled by New Light Florist, any eligible refund will be processed as per our Refund Policy.

5. Delivery

• Delivery is available only in serviceable locations.

• Customers must provide accurate recipient details, including name, address, and contact number.

• We are not responsible for delays or failed deliveries caused by incorrect information, recipient unavailability, traffic, weather conditions, or other circumstances beyond our control.

6. Cancellations & Refunds

Order cancellations, refunds, and replacements are governed by our Refund Policy. Please review the Refund Policy before placing your order.

7. Intellectual Property

All website content, including text, images, graphics, logos, designs, and other materials, is the property of New Light Florist unless otherwise stated.

No content may be copied, reproduced, distributed, or used without prior written permission.

8. User Responsibilities

By using our website, you agree that you will:

• Provide accurate and complete information.

• Use the website only for lawful purposes.

• Not misuse, damage, or attempt unauthorized access to the website or its systems.

• Not engage in fraudulent or illegal activities.

9. Limitation of Liability

To the maximum extent permitted by law, New Light Florist shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid for the specific order.

10. Third-Party Services

Our website may use third-party payment gateways, delivery partners, analytics services, or external links. We are not responsible for the services, policies, or content of third-party providers.

11. Privacy

Your use of our website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of your information as described in that policy.

12. Changes to Terms

New Light Florist reserves the right to modify or update these Terms & Conditions at any time without prior notice. Updated versions will be published on this page with the revised effective date.

13. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the competent courts in Raipur, Chhattisgarh.

14. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

New Light Florist
Category: Florist / Flower Shop
Address: Shop No. 3, HIG-8, Shankar Nagar Road, Beside Turning Point, Sector 1, Shankar Nagar, Raipur, Chhattisgarh – 492001
Phone: +91 89596 94000